Tegus

Overview

Tegus is used for calls with external experts.

Access is provided through the Subscriptions Remote PC, not directly from local devices.

Related infrastructure note: Subscriptions Remote PC.

Access

1. Open your remote desktop app.
2. In 1Password, switch to the Subscriptions vault.
3. Find the credentials for the Subscriptions PC remote desktop entry.
4. If you cannot find the credentials or do not have access to the Subscriptions vault, contact support@hvcapital.com.
5. Connect to the Subscriptions Remote PC using the credentials from 1Password.
6. In the remote PC session, open the browser.
7. Open Tegus from the browser bookmark and continue from there.

Common Tasks

Start a Tegus session

1. Connect to the Subscriptions Remote PC.
2. Open browser and click the Tegus bookmark.
3. Run your expert call workflow in Tegus.

Troubleshooting

• If remote login fails, re-check username/password in 1Password Subscriptions vault and retry.
• If the Subscriptions vault is missing, contact support@hvcapital.com.
• If the Tegus bookmark is missing in the browser, contact IT support.